Windows 11 known issues and notifications

March 2, 2022April 9, 20221609 Views

Windows 11 known issues and notifications Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

Known issues
Summary	Originating update	Status	Last updated
Files might persist after resetting a Windows device Synced OneDrive files might not be deleted when selecting the “Remove everything” option when the device is reset.	N/A	Confirmed	2022-02-24 19:02 PT
The text cursor in some apps might move unexpectedly when using a Japanese IME Text input using a Japanese IME might be entered out of order or the text cursor might move unexpectedly.	OS Build 22000.348 KB5007262 2021-11-22	Resolved KB5009566	2022-01-11 10:00 PT
Outlook search might not locate recent emails Searches on Outlook desktop app might fail when emails are stored locally in PST or OST files	N/A	Resolved KB5010386	2022-02-08 10:00 PT
Compatibility issues with Intel Smart Sound Technology drivers and Windows 11 Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen.	N/A	Mitigated External	2021-11-15 18:20 PT
Compatibility issues have been found between Oracle VirtualBox and Windows 11 You might be unable to start Virtual machines (VMs) and you might receive an error.	N/A	Confirmed	2021-10-06 17:26 PT

Issue details

February 2022

February 2022
Files might persist after resetting a Windows device
Status	Originating update	History
Confirmed	N/A	Last updated: 2022-02-24, 19:02 PT Opened: 2022-02-24, 17:28 PT
When attempting to reset a Windows device with apps which have folders with reparse data, such as OneDrive or OneDrive for Business, files which have been downloaded or synced locally from OneDrive might not be deleted when selecting the “Remove everything” option. This issue might be encountered when attempting a manual reset initiated within Windows or a remote reset. Remote resets might be initiated from Mobile Device Management (MDM) or other management applications, such as Microsoft Intune or third-party tools. OneDrive files which are “cloud only” or have not been downloaded or opened on the device are not affected and will not persist, as the files are not downloaded or synced locally. Note: Some device manufacturers and some documentation might call the feature to reset your device, “Push Button Reset”, “PBR”, “Reset This PC”, “Reset PC”, or “Fresh Start”. Workaround: To mitigate this issue, you can do the following: This issue can be prevented by signing out or unlinking OneDrive before resetting your Windows device. For instructions, see the “Unlink OneDrive” section in, Turn off, disable, or uninstall OneDrive. This issue can be mitigated on devices that have already been reset by following the steps in KB5012334—Delete the Windows.old folder using Storage sense in the Settings app. Next steps: We are working on a resolution for an upcoming release and will provide more information when it is available. Affected platforms: Client: Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2